hentry

A Google Tech Talk from Innerscope’s (ex MIT post grads) Andre Marquis about their low-cost solution to tracking emotional responses to media. The main section is about traditional advertising, however, the insights apply to all types of content, and Andre covers web usability later in the talk as well as a reasonably detailed case study of work Innerscope has done for YouTube in Europe. This is a pretty good introduction to neuroscientific approaches to messaging, attention and the implications this has on how we order our messaging. You’ll love this. Really, you will.

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Regular blood glucose level testing is often a difficult and frustrating routine for young people with diabetes to get into. So, in an attempt to help build good monitoring habits Bayer has created the Didget meter, a glucose-measuring device which connects to various flavours of Nintendo DS and a game called Knock ‘Em Down World’s Fair in which users can redeem points they get for regular diabetes testing to boost performance, unlock mini-games, etc. There’s also a online community element where kids can go and talk about the game and diabetes.

I’m a really, really big fan of this idea. It engages the target audience on their terms and on their platform, turning what had been a chore into a postive experience. But I think it goes beyond that, it also addresses the stigma of illness. Now I’m not a kid with diabetes, but I’m guessing that the association of diabetes testing with the Nintendo DS might just be enough to make diabetes testing cool, or at least remove some of the awkwardness that comes from having to test four times a day. As I remember it, this kind of thing is a pretty big deal for kids trying to fit into what is often a pretty unsympathetic social scene.

I can’t seem to find anything about outcomes, so I can’t say if it’s actually working. And from what I can see, the accompanying game seems relatively uncompelling (though it maybe more appealing to the target audience). This is probably a relatively minor issue, after all, if the platform is in place then it should be relatively simple to develop or mod other more compelling games to work with the rewards system. Pixar, what about a Toy Story version? Think of the positive PR (and what a good way to learn about pervasive gaming).

Anyway, as I’ve mentioned in a couple of recent posts pervasive gaming and game mechanics are going to start turning up in all sorts of places in the next few years. However, Bayer Didget is, to my mind, one of the best and most compelling applications so far.

Epic Win is a role-playing productivity app that brings pervasive game mechanics to aspects of real world behaviour. In other words: it gives you points of doing your everyday chores. It also allows you to compete with others.

There’s been a lot of talk about pervasive gaming behaviours over the last few years. Foursquare is arguably the first of these pervasive games to reach anything like a mainstream audience (figures in June 2010 report it now has over 1 million check-ins per day). Whether or not Epic Win will repeat the success of Foursquare remains to be seen (what seems to be the target audience isn’t one renowned for doing household chores), however, I’d argue that the next five years will see the integration of pervasive gaming and game mechanics into many aspects of our eveyday lives. We will be rewarded for visiting our favourite coffee shop twice in a week, and given the chance to compete with others to increase the reward. Supermarkets will become augmented reality treasure hunts and bars will run ongoing, social pub quizzes that reward competitors with drinks.

Conspiracy for Good is a new augmented reality, transmedia, ARG from Tim Krings, the creator of Heroes.

According to Conspiracy for Good’s Facebook page it’s stated aim is:

The Conspiracy For Good is a community that strives to inspire people to come together in common causes, through a shared narrative. The end game is to change the world for the better.This community is built to be filled by your ideas and actions.

There’s a live event this Saturday in London. Conspiracy for Good is sponsored by Nokia and there are related games and apps available from the OVI store. It’s an ambitious project, and what impact it has remains to be seen. Do these causes share a narrative? Is transmedia narrative the best way to engage young people with causes? I guess we’ll know more in a few weeks, in the meantime, it’s an interesting project which I reckon merits some attention.

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When Faris Yakob tweeted this at the beginning of the World Cup final, he articulated something I’d dimly realised a couple of weeks earlier, i.e. for significant portions of the time I was more interested in what was being said on Twitter about the World Cup than what was happening on TV (not what was being said on TV, that’s a given, but the actual action). Even in pubs watching it with groups of friends, I’d have one eye on my phone to see what Twitter made of any particular incident.

Of course the biggest sin in strategy/planning is to take your own behaviour as a starting point for any insight. All planners are sinners of course, and while Faris’s observation was a personal one, is there any evidence that this is a view shared by the wider public? Well, it would seem that there is. A recently commissioned study from the Yahoo and Nielsen has found that 75% of American Internet users surf the Internet while they’re watching TV. That’s up 20% from a year ago. More importantly, the same report found that 54% of the multitaskers are “primarily focused” on the Internet rather than TV. So far so good, in a two screen scenario people are more interested in the Internet than the telly. However, the report does conclude that a lot of what people are looking at on the net has nothing to do with what they are ‘watching’ on TV. So perhaps, unlike Faris or I, they’re not that interested in the back channel. And I don’t dispute that this is true in aggregate, however, I’d like to bet that there is a much closer correlation between TV and Internet during big media events, e.g. big sports games, American Idol finals, etc. And of course the Internet is not the only, or probably main backchannel. SMS and chat were, and probably still are, the main backchannels, however, while both have group functionality, unlike Twitter, neither is a particularly efficient broadcast tool. None really admits interesting perspectives from outwith ones immediate social circle. I’m aware that Twitter is still a minority platform, however, Facebook isn’t, and there’s lots of evidence that people are turning to that in a similar way to Twitter.

None of this is anything like conclusive evidence that the ‘general population’ is more interested in the backchannel than the channel itself. However, it does ask a series of interesting questions about the social mediation of events. As I’ve written about before, television is a social medium.

Broadly speaking, I guess it’s possible to view this behaviour in a couple of different ways. Cultural pessimists would, I guess, point to the fragmentation of attention. Cultural optimists might praise the reintroduction of a social aspects to the consumption of media.

Personally speaking, I’m an optimist, I think the social aspects of the backchannel definitely outweigh any of the percieved negatives (I’d definitely rather spend a couple of hours messing around on Twitter instead of having to watch that Spain v Portugal match - that’s a couple of hours of my life that I’m never getting back).

However, it’s perhaps not the cultural but the commercial implications that are most interesting about this research It has some fairly profound implications for those buying TV ads. After all, it looks like half of your reported viewers aren’t even paying attention, and it’s probably worse than that, because they’re almost certainly paying less attention when the ads are on.

Anyway, there’s lots more questions in there, so I leave you with the question I asked Faris around the time Marc van Bommel was kicking his first Spaniard up in the air. johnquote

Google TV launches at the end of this summer. Hardware partners include Intel, Sony and Logitech. There’s an Android SDK coming soon, which will allow for full control of the TV from your phone.
Apple TV has been around in one form or another for a few years now, however, it remains, relatively speaking something of the backwater for Apple, however, recent reports suggest that this is about to change:

Steve Jobs’ “hobby” — the Apple TV — is slated for a radical revamp, an extreme price slice, and a future in the cloud, according to “a source very close to Apple.”

Engadget reports that the next version of the Apple TV will run iPhone OS 4.0, have only enough on-board RAM to function as a conduit to the cloud, and will cost a mere ninety-nine bucks. Today’s Apple TV runs a cool $229.

It looks like TV is another area that Google and Apple are going head-to-head. However, while Google’s business model is pretty clear - I think it might have something to do with advertising - Apple’s is a little less so, as the Register points out:

The Reg admits to a bit of puzzlement over the purported $99 price point. As Apple execs have admitted, as currently configured the iTunes Store is essentially a break-even business that’s designed to lure customers into buying Apple hardware and developers into building apps that also sell hardware.

But at $99 a pop, Cupertino won’t make beaucoup bucks from Apple TV hardware.

Perhaps the move is strategic for Apple, after all they are now one of the biggest players in the content market and it makes great sense for them to make a bigger play for the fast emerging web enabled TV market. And true convergence is upon us - that is to say we will all soon expect Internet, TV and mobile functionality from all our ’screens’, be they traditional TVs or mobile handsets. We will also expect our content to be viewable on all these screens for the minimum of fuss (syncing, etc). In other words, we want an end-to-end product that allows us to watch half a film at home on TV, then leave for work and watch the remainder on our mobile without having to do any more than press a single button. The company that cracks this kind of seamless integration will have a serious advantage, and at the moment my money would be on that company being Apple; in iTunes they have an established albeit aging platform (it seriously needs an overhaul) which a huge pre-existing customer base. Apple’s also proved itself adept at looking at products holistically in the past.

However, it may not be as simple as that, Google’s platforms are ‘open’, it works with multiple hardware partners and allows end users much greater freedom to control the content they view. Android has recently been outselling the iPhone in the US, and though the new iPhone will probably reverse that trend for a little while, by the time the next iPhone appears in a couple of years of time, it will have lost significant market and mind share to a range of technically superior Android phones from a range of manufacturers.

And there are other new entrants to this market - the BBC trust just approved the VOD JV Canvas, and in the US Walmart intends to enter the market having recently bought Vudu.

And of course both Apple, Google and all of these new entrants may well end up as bit part players in this game, as incumbent cable and satellite operators gradually extend their capabilities and retain their customer base.

Either way, however, I do think that the ability to offer seamless content integration across devices will be key. And here, as I said, I think Apple has a clear lead.

The Future of Digital

Skive’s Tom Ollerton on the Future of Digital. For the TLDR crowd here’s the summary.

1. Utility is key - it’s easier to be repeatedly useful than repeatedly funny;

2. Social media is about much more than Facebook and Twitter;

3. Innovation isn’t just about new technology; and

4. It’s all about stories

I agree with most of this. Indeed, I’ve blogged about several of Tom’s examples in the past.

Morgan Stanley chief analyst Mary Meeker is one the industry’s most respected commentators. I’ve posted some of her analyses here before, in part because they help contextualise current events in broader trends, and they’re relatively free from the hype and spin that can dog a lot of industry comment. Her most recent presentation focuses on mobile and mobile advertising. Key points are that in the next year smart-phones will, for the first time, outsell desktop and laptops combined - heralding the beginning of the age of mobile computing. This opens the door for mobile content, services and advertising, sectors which all offer great opportunity. This is is all happening much quicker than the desktop boom did - increased competition and innovation are pushing markets further and faster than would have seemed possible five years ago. MIDS, and the Internet of Things also push demand.

As always there’s lots of quant to back up her assertions.

There’s an interesting article in Wired about geolocation. As you probably know geolocation is an idea that’s burnt through a fair pile of VC cash in the last decade or so, and there are those who still think that ‘telling everyone where you are’ is something that will never become a mainstream activity.

However, recently it seems that Foursquare and to a lesser extent Gowalla have changed sentiment about geolocation. Introducing a competitive element to the service seems to have moved the discussion away from privacy issues, to the more positive applications of geolocation.

Having said that, Foursquare and Gowalla are definitely in the early adopter stage, and while their sudden growth in popularity is probably in part a function of the fact that the social media community needs something new to talk about now that Twitter’s a bit ‘old hat’, it does seem that geolocation applications are coming of age.

Personally speaking, I’m still not convinced by either Foursquare or Gowalla as they currently stand - and I know that these services are still in the experimental stage, as Justin Hall rightly points out in the Wired article, however, I don’t really know what the badges are for, I certainly don’t want to bore people with constant messages about where I am, and I don’t currently see a lot of social activity on these services - they don’t seem to encourage conversations in the same way as Twitter or Facebook do.

However, despite not being entirely sold on the mechanics of either of the two most popular geolocation applications, I am convinced that geolocation is going to move into the mainstream in the next couple of years, mainly because location-based gaming and applications have such a long and venerable history.

Here are a few examples.

In his book, The Bright Young People DJ Taylor recounts how the 1920s social scene coalesced around series of increasingly elaborate ’scavenger parties’ set across London. These started as something to amuse a group of mainly young society women who had nothing to do, Lady Eleanor Smith, cousins Elizabeth and Loelia Ponsonby and sisters Zita and Baby Jungman. The games started as simple paper trails laid across London’s transport network, growing in complexity as a social scene developed around, culminating in a series of elaborate events for which Lord Beaverbrook printed a special edition of the Evening Standard. Taylor credits these scavenger hunts as being the catalyst which brought together the disparate groups the went on to make up the Bright Young People.

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And treasure hunts haven’t just been the pastime of small social elites, The London Treasure Hunt Riots recount the story of Thomas Wright, a barrister living in Westbourne Terrace who returned home from chambers one evening to find a large mob digging up his front garden. When he tried to stop them, they attacked him. It transpired that:

Wright’s attackers were looking for one of 177 prize medallions which a Sunday newspaper called the Weekly Dispatch had planted around the UK. The paper used its first issue of the New Year to announce it had concealed a fortune in treasure medallions, the most valuable of which were worth £50 apiece. Each issue would carry a series of clues pointing to the prizes’ locations. That meant, of course, that anyone hoping to find one of the medallions had to buy a copy of the Dispatch first – and perhaps its special supplements too.

Soon the Weekly dispatch treasure hunt was causing mayhem across the country.

Wherever the Dispatch’s promotion touched down, hysterical treasure hunters began tearing up the public highways with knives, shovels, sticks and any other implement that came to hand. If they took it into their head to dig up a private garden or vandalise the local park, they went right ahead and did so. Anyone who protested was bullied into submission, just as Wright had been. The promotion was less than three weeks old, and already causing chaos.

More recently Kit Williams’ Masquerade caused a similar sensation, selling millions of copies and generating huge amounts of the publicity as the public tried to solve the puzzles in Williams’ book and track down the location of the Golden Hare he had buried.
masquerade

And Foursquare has made some moves in this direction, working recently with Marc Jacobs to offer prizes for bloggers who checked into certain locations. Having said that, I think that relying on users to check in to places for small, uncertain or untargeted rewards isn’t a very strong model. (I’m not sure that the mainstream will spend a huge amount of time checking into places, unless there is a very direct, well-known and tangible gain. As with most things tech God, or indeed the devil, will be in the detail.)

And the applications of geolocation don’t stop at public treasure hunts and location-based marketing, there are other long-term applications. When I was young I was, for some time, mildly obsessed with the I-Spy books, a series which rewarded the reader points for spotting various sights, e.g. the I-Spy History book rewarded the reader points for spotting a Norman Church or standing stones. Sometimes this was frustrating, coming from the north of Scotland it was hard to find thatched lychgates or Saxon ship burials, however, there were a wide range of books on Cars and Birds and the like, and while there was no social element, or independent means of verification the series did extremely well for some time, and indeed the I-Spy Wikipedia page suggests they have recently been republished by Michelin Books.

I-spy books

To my mind it doesn’t take much imagination to see how you could apply the I-Spy model to a platform like Foursquare. Make the competition social with national leader boards. Perhaps combine it with Google Goggles for verification purposes. Think of the competition that would develop around the Trainspotter app, or the National Trust one, or the Hillwalking one.

These are just a few examples of how and why geolocation might move to the mainstream. Timing is everything in tech, and it seems to me that geolocation is coming of age, and if Gowalla and Foursquare focus their efforts on added-value partnerships to make more interesting applications whilst stabilising and expanding their APIs to allow third parties to do so, then they have the potential to become immensely powerful platforms which will make geolocation a mass market application.

The resurgence of 8-bit art and chip tunes. Lots of interesting discussion about nostalgia, the lure of simplicity and the way emulators and modern screens have distorted our perception of the pixel - the fundamental building block of digital imagery.